Peeranha has bots for Telegram, Discord and Slack. Those bots were created to streamline knowledge process and facilitate education and support of your community.

We are going to cover enabling all of the bot's functionality in Slack

First step: adding the bot to your Workspace.

1. Open link.
2. Install app to your workspace. If you know your workspace URL, enter it or click Find your workspaces and follow Slack's instructions. Bot is added to Slack.
3. Add bot to the channel where you want to receive notifications: right click Peeranha Bot, select View app details. Peeranha Bot window opens.
4. Click Add this app to a channel.
5. Select a channel from the drop-down list.
6. Use /subscribe command in the channel where bot was added to start receiving notifications.

Second step: Workspace configuration

📢 **Important: **If the administrator accidentally selects a different community after configuring all the settings for the group, all previous settings will be lost. The community and its tags need to be reconfigured again. In order to avoid any disruption, please take care when making changes.

The administrator should set all necessary configurations for a workspace: a community where users will publish posts and their tags.

The configuration for the workspace may be set within any channel.

To view all the available commands and their description:

Desktop (Windows, MacOS)

✔️ Go to Apps > Peeranha bot > About

✔️ Hover over Peeranha Bot name in a channel, you see some of the starting commands. To view a full list click Go to App. You are directed to Apps section , then click About.

Mobile (Android, iOS)

✔️ Go to Apps > Peeranha bot > About

✔️ Tap the Peeranha Bot name in a channel, you see a list of commands.

Next:

1. To set community, Administrator runs /config command. A message appears with the Select button.

2. The administrator clicks Select and chooses a community from the dropdown list.

3. The administrator selects the tags that will be assigned to posts published from the workspace.

Once the configuration is complete, the administrator gets a confirmation. Users can create posts using the bot.

Third step: Channel configuration (optional)

Important: for any interaction with the bot in a Slack channel, make sure that Peeranha bot has been added to that channel.

Click View members of this channel > Integrations > Apps > Add apps > Peeranha bot > Add

1. Run the command /chatconfig in any channel. A message appears with the Select tags button.

2. Click Select tags. From the dropdown select tags that will be assigned to posts published on this channel and click Confirm.

3. Once the configuration is complete, the administrator gets a confirmation. Users can create posts using the bot.

Fourth step: Enabling Autoreplies

1. Run the command /configautoreplies in any channel where you want to enable autoreplies. A message appears with the Select communites button.

2. Click Select communities. From the dropdown select your community that will be used as a source of information and click Confirm.

3. Once the configuration is complete, the administrator gets a confirmation. Bot starts replying to questions of the users automatically.